All Elroel products are available in our online shop and in our retailer points.
Delivery times range from 24h to 48h, up to a maximum of 72h for the islands.
For your purchases on the Elroel shop you can use the most common credit cards, prepaid or rechargeable cards Visa, MasterCard and American Express. Payment is accepted by PayPal, bank transfer or cash on delivery of your order.
When your order is shipped you receive an email from the courier with you can track the shipment.
In Italy shipments are completely free for orders over € 25, for orders lower is € 6,00.
To modify or cancel an order you must send an email to this address: firstname.lastname@example.org
When you receive your order, check that the box is intact and well sealed with scotch. If the box is open or damaged, sign the driver’s document specifying that you accept “with reserve”. In case the product is damaged, send an email to email@example.com attaching some photos and then proceed with the return through the online form.
Do you still have doubts? Write to firstname.lastname@example.org.