To modify or cancel an order you must send an email to this address:
customer@elroel.it
When you receive your order, check that the box is intact and well sealed with scotch. If the box is
open or damaged, sign the driver’s document specifying that you accept “with reserve”. In case the
product is damaged, send an email to
customer@elroel.it attaching some photos and then proceed
with the return through the online form.
Do you still have doubts? Write to
customer@elroel.it.